Politique de confidentialité

Faire preuve de transparence quant à la collecte et au traitement de vos données personnelles

We want you to make informed choices about how your Personal Data is used and processed. That is why we built this website. To achieve this, we use various methods and procedures to provide you with relevant information about the use of Personal Data.
If we determine that you require specific details, we will provide this information at the appropriate time.
We are happy to answer any questions you may have and will clarify any limitations imposed by law. You can contact us by email at the address below: info@voilecapitoire.com

Les Données personnelles ne seront utilisées qu'aux fins spécifiées dans la Politique.

We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities to facilitate the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

Pour disposer de moyens concrets de faire valoir vos droits concernant les Données Personnelles :

To help you exercise your rights, we provide dedicated resources. Contact us at any time to request your Personal Data. We will amend or delete it, or stop using it for specific or general purposes. We will transfer the information to you or to a third party. We will respond to your requests.

Protect your personal data:

While we cannot guarantee absolute security for your Personal Data, we can guarantee our continued use of various methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.

1. Scope of Application

This Policy describes the types of Personal Data the Company collects about individuals, as well as how it processes that data, shares it with third parties, secures its processes, and related matters.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is a person who can be identified directly, or indirectly by cross-referencing additional information we hold or can access.
The Policy defines "processing" as any activity involving the use or collection of Personal Data, including managing, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for use by individuals under 18. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we learn that we have collected information about a child, we will delete it as promptly as possible.

2. What personal data do we hold about you?

We collect Personal Data when you access our Services and channels or visit our website. In some cases, we request your Personal Data directly. In others, we collect it by analyzing how you use our Services or service channels, or by receiving your information from third-party partners.

3. No obligation to disclose personal data to the company, nor any consequences resulting from this.

That said, providing personal data is not mandatory. However, in certain circumstances, failing to provide it may prevent us from delivering our Services or prevent you from accessing the website.

4. Quelles données personnelles sommes-nous en mesure de collecter ? Lorsque vous visitez notre site web, nous collectons les informations personnelles suivantes vous concernant :

This information includes data on your online activity log, traffic data (including IP address, access date, and access time), the language you used, software crash logs, the type of browser used, and information about the device you used. The information collected is not private information and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide when connecting to a third party's online trading platform through us.
Personal information you provide specifically to third-party platforms to facilitate transactions: this information includes your full name, address, phone number, and email address.

5. Legal basis and grounds for processing personal data

6. Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting, IP address information storage, and user experience analysis.
You may also ask us to transmit specific Personal Data concerning you to third-party trading platforms. In such cases, we will transmit the Personal Data you provide to us to the relevant third-party trading platforms. Use of your Personal Data will then be subject to their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities or business partners. This allows the Company to access the resources needed to improve and refine the products and services it offers to its clients.
Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data concerning you with potential investors or buyers, or with lenders to the Company or any other company in the group, in the event of a corresponding transaction (including the transfer or sale of assets belonging to the Company or any other company in the group), or in connection with a merger, restructuring, consolidation, or bankruptcy of the Company or any other company in the group.

7. Cookies et services de tiers

We may use third-party services, such as advertising providers or analytics companies, on our website. These companies may also use cookies or other similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, track your preferences, and personalize products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and last only for the duration of your browser session. Other cookies are persistent, remaining on your device for a set period after you close your browser. Persistent cookies help the website recognize you as a returning user and allow you to access the website more easily on future visits.

Types de cookies :

They may be used by us according to their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing described in this Policy, or for longer periods where required or permitted by applicable law, regulations, policies, or orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it remains necessary.

9. Transfers of Personal Data to a Third Country or International Organisation

10. Personal Data Security

We take appropriate organizational and technical measures to protect Personal Data. This includes preventing accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that the security of your Personal Data will be maintained free of error. Nor can we be held liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.
Where required by legal obligations or other obligations beyond our control, we may be required to provide Personal Data concerning you to third parties, such as public authorities. We cannot control the level of security such third parties apply to your Personal Data in these situations.
Personal Data cannot be transferred over the web with complete security. The Company cannot guarantee the security of Personal Data you transmit to us via the internet.

11. Hyperlinks to third-party websites

Le site propose des liens vers des sites et applications tiers. Ces sites et applications ne relèvent pas de la supervision de la Société. Nous ne sommes pas responsables de la collecte ou du traitement des Données Personnelles effectué par ces sites ou applications. Cette Politique ne s'applique pas aux actions réalisées via ces sites ou applications.
Avant d'accéder à un site ou une application tiers, nous vous recommandons de consulter sa politique de confidentialité. Nous vous conseillons également de faire preuve de prudence avant de leur communiquer des Données Personnelles.

12. Changes to This Policy

When you visit third-party websites or applications, we recommend reading their privacy policies before deciding whether to access or use them. We also recommend caution before sharing your personal data with them.

13. Your Rights Regarding Your Personal Data

You have the right to ask us to verify the accuracy of the Personal Data collected about you, to correct any errors, and to delete any Personal Data that the Company no longer requires. You may also request that we restrict the scope of how your personal information is processed.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. You may request to exercise these rights by writing to the email address below.
Right of access
The Company can confirm whether Personal Data concerning you is being processed. Where this is the case, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be made available electronically if you make the request in that format.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request affects the rights and freedoms of another person, the Company may refuse the request or limit its response accordingly.
Right to rectification
The Company is authorised to correct inaccurate Personal Data. You have the right to require that any incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data concerning you based on the legitimate interests pursued by Us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation binding on the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union law or the law of a Member State; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of processing
If you have doubts about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where you request that Personal Data be restricted, it may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, or for the protection of the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are party, you have the legal right to access the Personal Data you have provided to the Company.
You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. The exercise of your right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights or freedoms of others.
Right to object
You have the right to object, at any time, to any use of Personal Data concerning you based on the legitimate interests pursued by the Company or a third party. This includes profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue to process the Personal Data unless you demonstrate that your rights, freedoms, or interests, or the exercise, establishment, or defence of legal claims, override those grounds.
Regarding direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for that purpose.
Right to withdraw consent
You may withdraw your consent to Our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals with regard to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights concerning your Personal Data, as detailed in this Section 13.
We will provide the information requested under the rights set out in Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the complexity and number of requests. We will inform you of any such extension, and the reasons for it, within one month of receiving your request.
Except as otherwise provided under Section 13, information requested under your rights in Section 13 will be provided free of charge. Where a request is unfounded or excessive, particularly if repetitive, we may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also refuse to act on the request.
Where we have reasonable doubts about the identity of the person making the request, the Company may request additional information to verify it.